|Last Date||22 10 2013 07:30|
|Event||22 10 2013 07:30 - 22 10 2013 08:30|
Space limited: Booking essential-Bookings close at 12h00 on the day prior to the breakfast.
Gauteng: PRISA Randburg
ProComm House, 108 Bram Fischer Drive, Ferndale, Randburg
Date: 22 October 2013 (7:30 - 8:30)
Registration: 7:00 to start promptly at 7:30
CPD Points: 3
Social Media Adoption
Organisations can no longer dictate how to communicate and engage with customers. Customers now determine how they wish to engage. Social media not only allows an organisation a whole new set of options to speak to their customers but a whole new way to listen.
In its journey to becoming Africa's most admired bank, Nedbank understands that innovation must be adopted on all fronts, including social media. Craig Smee will talk about this journey at the next PRCC breakfast
About Craig Smee
Head of Social Media Communication, Nedbank
Following the sale of his successful digital marketing agency in 2004, Craig began consulting to a number of international and local telecommunication and financial service companies, concentrating on digital and mobile customer communication. Craig’s passion lies in engagement and dialogue between businesses and customers, making it as easy and barrier free as possible. With a very strong technical background, Craig provides a sound practical approach to making use of social media within business and relating to customers across the board.
PRCC registered consultancy: R100.00 per person
PRISA member and non-registered practitioner: R130.00 per person